Friday, December 27, 2019

Magnolia Therapeutic Solutions Case Study Essay - 1099 Words

Magnolia Therapeutic Solutions Case Study Whittni Summerlee University of Phoenix BSHS/373 Financial Management in Human Services Frieda Flowers January 24th, 2010 Magnolia Therapeutic Solutions Case Study Magnolia Therapeutic Solutions is a well known nonprofit that provides psychotherapy for clients with Post Traumatic Syndrome Disorder (PSTD). Magnolia contributed several hours of intensive help to the victims of 911. In return NYC gave the organization a large grant to help it meet the demands of PSTD services. Mary Stewart, the founder of the organization believed that the grant given in 2001 would be renewed in 2002 as well. Much to her surprise the grant was not renewed. The grant was already factored into†¦show more content†¦3). Causes Behind the Ultimate Problem There were several causes behind the ultimate problems Magnolia suffered. This seems to have stemmed from the lack of accountability and responsibility with the financial management. First, Mary had written a budget based on funds that were not guaranteed. She even based raising money for the organization on higher grants for 2002. Since the 2002 budget was written on false grants, this caused a huge problem and several staff members got laid off. This caused the organization to come to a stand still. This problem could have been solved a few different ways. Either by writing a budget with the grants and funds Mary knew 100% would be available. Or she could have written the budget with the NYC grant and had a back up budget incase it was not renewed. This way the board of directors could have seen either way Mary had a budget that could actually be carried out. Secondly, in 2001 the organization used the remainder of the grant to â€Å"increase oth er administrative services.† The surplus from the grants in 2001 should have been budgeted into the growing organization and the services provided, not administrative services. â€Å"The identification of a human service agency’s programs, the creation of a program structure, the assignment of program managers, and the designation of responsibility centers are the basic building blocks of

Thursday, December 19, 2019

The And Its Effect On Today s Education System - 810 Words

Segregation has been a trending topic in education for many years and still has some lasting effects on today’s schools. Legal segregation was stopped by the Federal Government in America through numerous decisions based on the Supreme Court decisions of Brown v. Board of Education in 1954. (https://en.wikipedia.org/wiki/Brown_v._Board_of_Education) The continuous efforts from many pioneers who persevered to ensure equality for teachers and students has paved the way for many educational reforms in today’s educational system. Efforts and progress have been made; however, the continuous efforts of today’s leaders have been controversial and perceived to have made minimal impact to ensure the best education for all students. The Oprah Winfrey Show depicted the divide among schools in the Harper High School experiment where students from the school visited a more affluent school to see the glaring differences. Students from the affluent schools visited Harper High S chool as well. (https://www.youtube.com/watch?v=kpfMD9gWNf8) The extreme differences of the experience of these students was obviously a deep divide of an equal experience of education. In many areas of the nation, common experiences have been replicated between students on a wide scale. Alan Richard (2013), a journalist and communications consultant for The Hechinger Report, wrote â€Å"The state’s public schools remain nearly as segregated, in some cases, as they did in the 1960s. In many communities across the state,Show MoreRelatedImpact Of Imperialism On The Middle East, Africa, And Asia1287 Words   |  6 PagesImperialism is defined as a policy of extending a country s power and influence through diplomacy or military force. Countries during the Industrial Revolution wanted to imperialize due to social, political, and economic reasons. As early as the mid 1800’s, the European countries craved the idea of power and conquering new lands in order to obtain resour ces/raw materials. They took over Africa, the Ottoman Empire, India, and Southeast Asia due to this as well as for their convenient location. TheyRead MoreHorace Mann Essay684 Words   |  3 PagesSchool System. Horace Mann#8217;s had many reforms on education. He was born in 1796. Mann determined what the purpose of education should be based on his own experience and observation. Mann also had many ideas how education could be improved. Many of these ideas have been followed by schools today as well. Mann also had ideas on topics which one considers today to be controversial. The public should take into account what Mann#8217;s ideas were on these issues. Horace Mann#8217;s reformsRead MoreTranscendentalism And Its Impact On Society1311 Words   |  6 Pages(Brown). He strove to teach himself so that he could be a teacher to others as his revolutionary ideas on education changed how we look at education even today. He began to dive more and more into the world of Transcendentalism. He was a husband a father and a teacher who created a wave through America that still has rippling effects today. Much more came out of this movement including his effect that he had on his daughter who herself spread transcendental ideas through her writings. This man was AmosRead MoreUrie Bronfenbrenner and his Ecological Systems Theory Essay example1063 Words   |  5 Pageschildren. Urie Bronfenbrenner’s ecological theory â€Å"looks at children’s development within the context of the systems of relationships that form their environment.† (MORRISON, 2009) This theory describes multifaceted tiers within the environment, where each layer has a specific influence upon a child’s development. Within Bronfenbrenner theory there are five interconnecting ecological systems: I. Microsystem: this tier is the closest one to the child and consists of the things the child has directRead MoreEssay on American Education in the 1800s725 Words   |  3 PagesAmerican Education in the 1800s In the early 1800’s education in America grew and developed rapidly, largely because of the works of three very important men: Noah Webster, William McGuffey, and Horace Mann. These three men were catalysts for the growth of education throughout the nineteenth century, and without them the large strides America took during this time would not have occurred. These great men all shared one goal: to educate the youth of America as well as possible. This was no smallRead MoreColonization Or Imperialism Is Done By Treaties Or Agreements?1652 Words   |  7 PagesAIU Online Abstract Prior to the modern or new era it was believed that conquers who conquered other lands had the right to take possession of that land, its riches, resources and even the people in order to achieve their own political agenda. Today the concept has changed, colonization or imperialism is done by treaties or agreements, they are acts in which governments negotiate with a less powerful country, they lead them to believe that their colonization will be for the better of their countryRead MoreImproving Education During The 21st Century959 Words   |  4 PagesImproving Education in America One of the first issues is that the U.S is 26th in math, 21st in science, and 17th in reading. America leads in many things except the most important education. China, Finland and Korea are way ahead of us when it comes to education. America s school system ranked fifth in spending. The type of education of a child is one of the factors of their success. Which is one of the areas we need to change. As teachers get their degree they need to be properlyRead MoreSocial Change And The 21st Century Classroom1464 Words   |  6 PagesWhile 21st Century learning and teaching is always changing, it is as dynamic as the world around us. There are many factors including globalisation, social change and technology, which are driving changes in education, with a variety of positive and negative impacts on teaching and learning in the 21st Century. With ongoing changes in teaching practices, which in turn changes the attitudes of today’s teachers and learners. A 21st century c lassroom is a productive environment where the teachers areRead MoreJustice Can Be Described As The Fairness, Equity, Evenhandedness,1308 Words   |  6 Pagesgovernments have come a long way to reach the justice we have today. A person who played a major role in giving us the justice we see today is Martin Luther King Jr. Martin Luther King was a major factor in the laws we see today regarding equality, and he set the stage for what society should be like today. An analysis of, â€Å"A Letter for Birmingham Jail,† and, â€Å"Segregation Now,† will tell what Martins understanding of just and unjust were, the effects of Tuscaloosa’s schooling district on society, and whetherRead MoreEvery Child Across America Encounters Some Form Of Education1402 Words   |  6 Pagesform of education and it is a major priority in society today. In order to receive a desired education, one attends an institution where skills and knowledge are gained to use and progress in futu re goals. Something parents might not realize, when deciding where a child should start the first day of kindergarten, is the options involved with attending a public or private school. Beneficial effects are received when an individual is sent to a proper learning environment. A decent education allows religious

Wednesday, December 11, 2019

The ways Charles Dickens tries Essay Example For Students

The ways Charles Dickens tries Essay Talk about some of the ways Charles Dickens tries to interest the reader in chapter one and two of Great Expectations. What does the reader learn about what life was like in the Victorian period from these two chapters? Charles Dickens was born in 1812 (19th century), during the Victorian period. He wrote Great Expectations (novel) between 1860 and 1861 in 36 weekly instalments in order to interest his readers. Each weekly part had to sell and also it had to interest the reader. It was Victorian equivalent of a soap drama. Charles Dickens was like a modern soap opera writer, because he wrote about the problems and crimes, which were going on in those days society. Great Expectations is written from the point of view of a young innocent boy whose five siblings are dead. This novel is written as a melodrama as everything can be seen through Pips eyes and how he reacts with different problems in his life. The novel Great Expectations is written in the first person narrative and by using this narrator the writer has tried to interest the reader by personalising the story. Pip the main character of this novel is an orphan who lives with his sister Mrs Joe Gargery and his husband Joe Gargery who is a blacksmith. The opening paragraph of chapter one, though without dialogue was a bit dry and perhaps a bit dry, but Charles Dickens perfectly managed to draw a cold and gloomy image of churchyard in the readers mind. The first picture that Charles Dickens creates is of a young boy being Pip who is crying by the graveside of his parents and brothers on a misty marsh on a cold and windy winters afternoon. Five little stone lozenges memory of the five little brothers of mine who gave up trying to get a living. This draws the readers attention to Pip feeling isolated. Dickens also shows this isolation by saying that Pip is getting a vivid picture of his father and mother, whom Pip has never seen. This makes the reader to feel sorry for Pip as a young aged boy who has no image of his parents, as photographs werent invented then. Their days were long before the days of photograph. Charles Dickens highlights the danger of Pips environment and his weakness to his surrounding by through the descriptions of the landscape. Dickens uses threatening metaphors like Low leaden line and Savage lair. These threats hint and prepare the reader for other incidents later on in the book. Charles Dickens also builds on the first impression of the danger of the marsh by using the colours such as red and black, which are associated with death, Angry red lines, With dense black lines intermixed. Then Dickens creates a vigorous image of Pip imagining Magwitch as the hanged pirate limping towards the gibbet. This image prepares the reader for the death of Magwitch. At the end of chapter one Dickens creates a very dramatic visual image of Pip looking out at his surroundings. Dickens also creates a striking vision of hell by describing Pip seeing the marshes as a long black horizontal line, then the rivers as another, yet not so broad, yet not so black and then the sky as just a row of angry red lines and dense black lines intermixed. Dickens describes the lines as angry, also suggesting the atmosphere is uneasy and unsafe. Dickens adds to the drama of the description by adding the image of the gibbet, which is also associated with death. Chapter one ends with Pip announcing his fear Now I was frightened again, bringing a sense of reality to the chapter, then Pip running home without stopping. .u9afc4f42f45b071eb3bccfbd762503ec , .u9afc4f42f45b071eb3bccfbd762503ec .postImageUrl , .u9afc4f42f45b071eb3bccfbd762503ec .centered-text-area { min-height: 80px; position: relative; } .u9afc4f42f45b071eb3bccfbd762503ec , .u9afc4f42f45b071eb3bccfbd762503ec:hover , .u9afc4f42f45b071eb3bccfbd762503ec:visited , .u9afc4f42f45b071eb3bccfbd762503ec:active { border:0!important; } .u9afc4f42f45b071eb3bccfbd762503ec .clearfix:after { content: ""; display: table; clear: both; } .u9afc4f42f45b071eb3bccfbd762503ec { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u9afc4f42f45b071eb3bccfbd762503ec:active , .u9afc4f42f45b071eb3bccfbd762503ec:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u9afc4f42f45b071eb3bccfbd762503ec .centered-text-area { width: 100%; position: relative ; } .u9afc4f42f45b071eb3bccfbd762503ec .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u9afc4f42f45b071eb3bccfbd762503ec .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u9afc4f42f45b071eb3bccfbd762503ec .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u9afc4f42f45b071eb3bccfbd762503ec:hover .ctaButton { background-color: #34495E!important; } .u9afc4f42f45b071eb3bccfbd762503ec .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u9afc4f42f45b071eb3bccfbd762503ec .u9afc4f42f45b071eb3bccfbd762503ec-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u9afc4f42f45b071eb3bccfbd762503ec:after { content: ""; display: block; clear: both; } READ: Characterization Of The Physician EssayThis leaves the chapter full of mystery and encourages the audience to read on and find out about what happens to Pip. In chapter two, the scene of the story is set in a kitchen and this is where Pips sister and his husband are introduced. Dickens spends the first paragraph of this chapter to describe the personality of Pips sister, Knowing her to have a hard and heavy hand and To be much in the habit of laying her hand upon her husband as well as upon me. By the end of the first paragraph of chapter two, we know that Pips sister is a violent person who believes in Child should be seen and not heard.

Tuesday, December 3, 2019

Subjective Riqqah Essay Example

Subjective Riqqah Essay It is a large cabinet and mousetraps and blunted tools might be found there SQ: Is the closet mentioned in the poem used much? How do we know? Mans: it is not much. We know it by the words mousetraps and blunted tools SQ: Why will the twigs not grow in a closet? Mans: The twigs will not grow in a closet because there is no air, water and sunlight. SQ: What is the twig compared to in the second stanza? Mans: It is compared to a twisted nail in the second stanza SQ: What is poet message to the reader? Mans: The poet message is that we should care of flowers and other things which we use in our daily life Exercise Q: Find words of the opposite meanings in the poem Opposites Large Little Short Tall Below Above Few Many Staleness Freshness sharpened Blunted 7 Strengthen 8 Straight Twisted 9 still blowing Q: Find where these expressions are used in the poem. Explain the underline meanings It is only a little twig. Meaning: just, merely. And set it where the sun Meaning: plant it, place it Thrust hither , and thither Meaning: spread here and there. Clash one upon another. Meaning: collide with each other. Q: Pick out the statement, questions, commands, and exclamation 1. It is only a little twig. Mans: statement 2. Did you plan it? Mans: Question 3. Water it Mans: command 4. How fresh it is! Mans: Exclamation 5. It will grow in to a bush Mans: Statement 6. Throw it in to the closet Mans: Command 7. Threw it into the closet 8. Have you thrown into the closet? We will write a custom essay sample on Subjective Riqqah specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Subjective Riqqah specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Subjective Riqqah specifically for you FOR ONLY $16.38 $13.9/page Hire Writer To stare architect Somebody whose job is to design buildings hurtle To move very quickly dismount To get off a horse IQ :What did the king do when he became angry with someone Mans: The King had thrown him in the palace dungeon. SQ: Why did the Kind compare Enigma Din to a parrot? Mans: Because Amazing used to repeat only one sentence Ever happens for our own good SQ: What made the King so angry before the great debate? Mans: The injury on kings finger made him angry. SQ: Explain the phrase out of sight out of mind? Mans: It mean that we remember only those things which remain often forget that is away from our sight. SQ: Why were the members of the hunting party relieved when at the river?

Wednesday, November 27, 2019

Learning the Ropes free essay sample

â€Å"I’ll do it† are three words I do not regret saying. I was offered the chance to be a coach for my schools select baseball team. This was an opportunity to do something that I enjoy, and also teach a group of talented kids teamwork, sportsmanship, and focus. On a cold January evening, I met my team, and I knew the season would be interesting—we had exactly enough players to form a team. The practice went on and I determined the positions each player wanted to play. With nine players, I knew that everybody would play in an unfamiliar position. When outdoor practice commenced, some of the players needed help learning their new positions. In an attempt to avoid repeating drills, I developed essentials of the positions. The outfield training consisted of random tosses with a warning of â€Å"Hey, catch!† in an effort to instill alertness. Infield training involved the players mirroring my movements to keep them light on their feet. We will write a custom essay sample on Learning the Ropes or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The unpredictability required the players to remain attentive and focused, while learning them the fundamentals. As the season progressed, I found that there was another problem. No matter how hard I tried, the kids couldn’t hit. Instead of going into specifics, I simply told each kid to keep their eyes on the ball. And it worked—the kids who once struck out now crushed the ball into the outfield. Regardless of the aspect of the game, my intent was to coach in a manner that the players would respond to, and more importantly, enjoy. I was someone who the players could relate to, and I live my life like I coach my team. Most people don’t realize this, but I am dedicated and work through challenges to achieve success. Through my coaching, my team learned teamwork, sportsmanship, and focus—while also having a winning season.

Sunday, November 24, 2019

4 Interview Mistakes Youre Making That Make You Seem Unqualified

4 Interview Mistakes Youre Making That Make You Seem Unqualified Job interviews are often your best chance of showing that you are the right person for the job. But even if you have all of the ideal experience and talent, if you make a big misstep in the interview, you’ll be passed over for someone else- even if that someone is slightly less qualified than you are. Here are the top 4 mistakes to avoid making. Make sure you don’t give the wrong impression to your interviewer and end up looking less qualified than you actually are!1. Admitting your nervesYou might think that saying you’re sooooo nervous might make you look human and sincere, and while it might be endearing in another social situation, it’s not a very good strategy for interviewing. Remember, you’re supposed to be showing yourself in the most professional, calm-under-pressure, capable light. Besides, if you’re so nervous at the interview, it gives them the chance to imagine you being nervous in the office. Keep calm and fake confidence!2. Not preparingMake sure that you know who is interviewing you, what their role is, what the company does, what you’d be doing- all the basics. Then make sure you have a list of questions ready for when you’re asked what questions you might have. (Then make sure not to ask any of your questions that could be answered by a quick Google). Basically, do your homework. It really shows when you don’t.3. One word answersNo matter how simple the question seems, you should be prepared to elaborate. Remember, every question is a chance for you to shine. Also to cram in details and anecdotes about how much butt you kicked at your last job. Get your selling points across!4. Not asking questionsThat whole â€Å"Do you have any questions for us?† question is not a formality. This is another opportunity for you to go above and beyond- or to fall flat. Make sure, as above, not to ask any questions that could have been answered by doing your proper homework. Be as prepared an d as confident and comfortable as possible and it will feel more like a conversation. Try to come up with interesting, engaging questions in advance that ideally show off the level of preparation you’ve put into your interview.

Thursday, November 21, 2019

Operating management 5 Assignment Example | Topics and Well Written Essays - 1250 words

Operating management 5 - Assignment Example Cavalier Corporation Limited in New Zealand is a public company that specializes in the manufacture of broadloom wool carpets since its opening in 1984. This company ensures effective application of standardization in its operation management roles to include levels of commonality, reference, interchange ability, and compatibility. As a goods production company, Cavalier corporation limited goes on the full stretch to involve the use of standardization principles in generating, processing and analyzing statistics, testing company related theories, and keeping on check the supply chain management sector (Cavalier Corporation, 2010). ... s characterized by its dependency on the customers’ list of requirements to help in the determination of what type quality of goods should be manufactured, or services offered, whenever they are in need of it. A pull system of approach in operations management is a made-to-order process, within Goodman Fielder Company, a manufacturing, distributor and marketer of dairy products, bread, margarine, dressings, oil and a number of food ingredients in New Zealand and Australia. Goodman Fielder Company uses the pull system by carrying out surveys on their clients’ requirements and expectations on the goods and services they manufacture and distribute by ways of brainstorming sessions, focused group discussions and surveys on the user behaviors and types of needs. It is thus meant for producing goods and rendering services that are geared towards customers’ higher levels of satisfactions, company’s lower operation costs, lower inventory initiatives and constantly changing the product designs to meet the ever changing customers’ needs based on time, fashion, location and cost (Tari, Molina, & Castejon, 2007). A summary can therefore be drawn from this explanation that lean principles are based on a philosophy seeking to eliminate wastes in terms of delays, duplications, unnecessary movements, poor communications, incorrect inventories, opportunity lost, and errors in either transactions or damaged items, in all aspects of Goodman Fielder Company’s production activities. One of the disadvantages of this type of system is that it forces producers to the strongest terms and conditions possible to come up with mechanisms of investing heavily into research and developments to see into it that they precisely meet the needs of the ever changing clients’ desires, thus

Wednesday, November 20, 2019

Investigation on Hertfordshire Water Supply Contamination Essay

Investigation on Hertfordshire Water Supply Contamination - Essay Example In order to maintain the admissible levels of contaminants and to supply water that is safe for the common people, there are drinking water standards that different water supply systems are required to follow (Zaslow & Herman, 1996). Such an issue of water contamination is also reflected by the case of Hertfordshire water supply, the Chalk Aquifer where a public water supply system got affected by bromated contamination that posed problems with leakage in the site in the year 2000. The accepted standard for bromated in water is 10Â µg/l (Quevauiller & Thompson, 2006, p.40), while in the concerned case, the concentration has been known to reach a level of around 150Â µg/l (Fitzpatrick et al, n.d.). Bromate contamination is of serious concern it is a carcinogenic in nature and pollutes the water drastically (Hill, 2010, p.292). Thus the bromate contamination in the case of Hertfordshire water supply and the leakage in the site of Sandridge near St Albans calls for significant investi gation and study to understand the causes, the situation as well as to find out relevant recommendations for the recovery of the condition, which is the primary concern of the current research and study. The Investigation and Assessment of the Contaminated Site: The investigation and assessment of the contaminated site in the case of Hertfordshire water supply would include the following major steps: (a) identifying the process that has been used in the plant, (b) identifying and assessing how the spillage of bromate occurred, (c) using the different parameters - process indicators, the notification of occurrence of unwanted events, and indicators related to public health – to understand how the plant might have been negligent in some respects that led to the incident, (d) assessing the monitoring measures applied in the plant, and (e) identifying how the plant might have responded to the occurrence of the incident. (a) Process used in the Hertfordshire Water Supply: Studies reflect that the Chalk Aquifer presents a huge source of drinking water (Dassargues, 2000, p.195) for a major part of Greater London. The water is primarily supplied from the rainfall in the region of Hertfordshire (Ellis & Bertrand-Krajewski, 2009, p.112). If an overview of Hertfordshire’s present situation related to the water supply and treatment can be presented, it would reflect the status as in the following figure (Figure 1). Status Current Status Future Expectation Water Framework Directive Moderate Good status has been obtained by around 24 percent of the water bodies. The Hertfordshire rivers determine the low or high quality of the water bodies It is expected that the water bodies in the region have plans to satisfy the ecological needs of the environment by 2027. Quality of Water Moderate The river lengths that have been achieving high grades have shown increase since 1990. The water bodies have been focused on the appropriate treatment of the sewages. Serious rec ords of pollution have not been obtained since 2009. Diffuse pollution risks are still high. Plans to reduce the risks of diffuse pollution. Absolutely no records of serious pollution and reduction of any pollution incidents. Continue with the sewage treatment measures. Figure 1: Overview of Hertfordshire’s water supply and treatment (Allum & Dixon, 2010, pp.3-4). This study reflects a serious factor that the water supply system in the Hertfordshire is concerned about the pollution and the contamination and thus the processes followed are focused on the reduction of such incidents. This also hints that when the bromate contamination

Sunday, November 17, 2019

HR Performance Issues and Motivation Research Paper

HR Performance Issues and Motivation - Research Paper Example Motivation is also said to have a persistence dimension which is concerned with the maintainability of efforts by individuals for a considerable period of time. Intensity is considered as the main element from the motivational perspective. This is what people indicate when they talk about motivation. However, high intensity is not considered as the only important factor from the view point of motivation. In this regard, it can be said that the intensity as well as the quality of effort goes a long way in determining the right kind of efforts that are consistent with the goals of an organization. The maintainability of right kind of efforts by individuals for a considerable period of time is also an important factor from motivational perspective (Long, 2012). Individuals who are considered as motivated stay involved with their tasks for a considerable period of time to achieve their goals. Research methodology can be categorized into two parts, such as qualitative research methodology and quantitative research methodology. Generally qualitative research methodology used to deal with inner feelings, emotions, attitudes, gestures, thoughts and behaviors of people towards the research topic. On the other hand, quantitative research objective used to deal with the analysis and evaluation of sourced and gathered data and information. This particular research work is exploratory in nature in which the feelings, opinions, thoughts, behaviors and attitudes of people can be considered as the source of data and information. On the other hand, qualitative research deals with the feelings, emotion, views and thoughts of people. Therefore, it can be stated that the adoption and implementation of qualitative research will be effective in this research due to the exploratory nature of the study. It is a fact that the qualitative research methodology focuses on describing the system or the process of defining and measuring several important

Friday, November 15, 2019

Relationship Between Mosquito Breeding And Environment

Relationship Between Mosquito Breeding And Environment Mosquitoes are widely known throughout the world and mosquito using several water bodies for breeding (WHO, 1982). Larval species can be found in almost every type of non-flowing aquatic habitat from the marshy edges of large lakes, provided that fish or tadpoles are not present through swamps and marshes of all types and sizes along sections of rivers, streams, or ditches where the water is not flowing to small collections of water in rock crevices, tree or stump holes, leaves of pitcher-plants and artificial containers (Wood, Dang and Ellis, 1979). The climatic and environmental factors are influenced directly and indirectly to the distribution of mosquitoes (Mafiana et al., 1998). Mosquitoes prefer an environment with certain resources which are food, shelter, favourable temperature, rainfall, breeding site and suitable humidity in sufficient amount and at the appropriate time for survival and development for the eggs of female mosquito to hatch (Romoser Stoffolano, 1998). The breeding of various mosquito species is recently increase contributed of the recent increase in ecological and environmental modification due to agricultural activities and urbanization (Amusan et al., 2005). Temperature and the availability of appropriate aquatic breeding habitats are the two environmental variables that most impact the abundance of mosquitoes. Temperature impacts both the survivorship and developmental rate of mosquitoes; surface wetness, as mentioned above, limits the population size of sub-adult mosquitoes. These two parameters, temperature and surface wetness, will be used to force the model mosquito population (Kettle, 1995). Constant studies on biology and larval ecology of mosquitoes have been observed as important tools in mosquito control. Such studies will help to determine the existing and disappearing mosquito species and the extent of their distribution (Mafiana et al., 1998 Anyanwu et al., 1999). Mosquito can cause more human suffering than any other organisms. Mosquito bite cause severe skin irritation through an allergic reaction to the mosquitos saliva which can cause human skin red bump and itching. Mosquito also carry disease that afflict human such a s malaria, yellow fever, encephalitis and dengue virus which a mosquito bites infected the host, the virus will be transferred into it, and the transmission chain starts again (WHO, 1997). The life cycle of the mosquito is begins with the female mosquito will lay eggs at any surface water, which hatches as a larvae in the right conditions. The larvae then develop into several instar stages before entering pupation. After the pupation, the mosquito emerges as an adult which is also called as amigo. Adults generally mate within the first few hours of emergence, and then the adults will rests on the surface water for a short time to allow itself to dry and all its body parts to harden. Blood feeding does not occur for a couple of days after the adults emerge including the mating. Once fully developed, the female mosquito will proceed to find a protein source for their eggs which is blood. After biting, the female rests while take care of their eggs and repeat thegonotrophic cycle again. 1.3 Significances of study Environment plays an important role on life cycle of mosquito. So, in this study and research, it can show us the interactions between environment and life cycle of mosquito. In this research study, I would like to know the effects of environmental factors such as pH, rainfall and temperature of the site on mosquito abundance by using the larvae one. Mosquito abundance is actually relate with the amount of rainfall and contribute to increase the number of larval breeding sites, the spatial relationship between larval habitat availability and adult mosquito abundance is not clear. In these study also, I would know the disease that mosquito can bring which effect the human health. We can know that mosquitoes are a vector agent that carries disease causing viruses and parasites from person to person without catching the disease themselves. Furthermore, I will know the methods used for mosquito control that can reduce the disease that mosquito can bring to human. Depending on the situation, source reduction, biocontrol, insecticides to kill larvae and to be specific, the adults may be used to manage mosquito populations. In these research study also, we would like to know when the suitable breeding time for mosquito is actually. It is said that many species disappear almost completely during the dry season and it will be most productive towards the end or just after the wet season, when most species will have built up to a peak and the limits of the breeding sites have temporarily stabilized. 1.4 Problem Statement Mosquito had been known for a century which is they carry diseases which can cause human to death. These can be described as the mosquito can cause more human suffering than any other organism. Furthermore, mosquito bite can cause severe skin irritation through an allergic reaction to the mosquitos saliva which can cause humans skin itching and red bump. Mosquito carry several diseases which are malaria, filarial diseases (dog heart worm), viruse dengue, encephalitis and yellow fever. These diseases can suffer human being and can cause human being to death. Nowadays, mosquito distribution is increasing in Malaysia because of certain conditions that contribute to mosquito breeding. More than that, population in Malaysia also increases by year to year. So, this also will increase the number of cases that inflict the human by mosquito. CHAPTER 2 LITERATURE REVIEW 2.1 Environment In general, environment is actually referred to the surrounding of something or an object. The natural environment is contrast with the built environment which includes the areas and components that are strongly influenced by the human. An ecosystem is a kind of natural which include all of plants, animals and microorganisms in an area functioning together with all of the non-living physical factors of the environment. There have been several studies that have focused on how environmental factors affect the mosquitoes breed (Yee 2008). The environmental factors and climatic are influenced the distribution of mosquitoes which in directly or not (Mafiana et al., 1998). Mosquitoes prefer an environment with certain condition that help their breeding which in appropriate amout and time for survival and development (Romoser Stoffolano, 1998). 2.2 Biodiversity 2.3 Mosquito Mosquitoes are insects belonging to the order Diptera, the True Flies. Like all True Flies, they have two wings, but unlike other flies, mosquito wings have scales. Female mosquitoes mouthparts form a long piercing-sucking proboscis. Males differ from females by having feathery antennae and mouthparts not suitable for piercing skin. A mosquitos principal food is nectar or similar sugar source. There are over 2500 different species of mosquitoes throughout the world; about 200 species occur in the United States with 77 species occurring in Florida (Darsie et al., 2002). 2.3.1 Life Cycle of Mosquito The mosquito is actually been through four separate and distinct stages of its life cycle which are egg, larva, pupa and adult. Eggs are laid one at a time or attached together to form rafts. They float on the surface of the water. Most eggs hatch into larvae within 48 hours, others might withstand subzero winters before hatching. Water is a necessary part of their habitat. The larva lives in the water and comes to the surface to breathe. Larvae shed their skins four times, growing larger after each shed. The larvae feed on microorganisms and organic matter in the water. During the fourth molt the larva changes into a pupa. The pupa stage is a resting time which is non-feeding stage of development but pupa are mobile, responding to the light changes and moving with a flip of their tails towards the bottom or protective areas. This is the time the mosquito changes into an adult. When development is complete, the pupa skin splits and the adult mosquito (imago) emerges. The newly emerged adult rests on the surface of the water for a short time to allow itself to dry and all its body parts to harden. The wings have to spread out and dry properly before it can fly. Blood feeding and mating does not occur for a couple of days after the adults emerge. 2.3.2 Transmission Virus transmission of mosquito will affect the human after being bitten and human is the reservoir of the virus. In mosquito, the virus will take for about 8 to 10 days to develop. A female mosquito may transmit the virus to its progeny through transovarian transmission, but it is not frequent. These virus or disease from mosquito will transmit into human circulation during the blood meal time. The virus will develop in the human circulation which the human incubation period takes about 3 to 14 days. If a mosquito bites, the virus will then transmit into the host and the transmission chain starts again (WHO, 1997). Vertical transmission of dengue virus is very rare. Nonetheless, 2 cases were reported in Malaysia in 1996 (Chye et al., 1997). 2.3.3 Factor Contribute to the Disease Outbreak The occurrence of mosquito disease is depends of several factors, including the density of mosquito vectors. For example the dengue virus which is carried by the Aedes aegypti that is needed to sustain dengue virus transmission epidemically or endemically has yet to be determined. Virus transmission increased by denser human population. Urbanization in tropical countries has resulted in both a proliferation of Aedes aegypti and an increase in the number of susceptible human hosts (WHO, 1997). According to McMichael and Woodruff (2008), mosquito borne infections tend to increase with warming and certain changes in rainfall pattern. Higher rainfall will heighten the disease transmission. Therefore, climate change will affect the potential, seasonal transmission and geographic range of various vector borne diseases. These diseases would include all water borne diseases, such as malaria, dengue fever and yellow fever (Haines et al., 2006). Climate change will affect the biodiversity and the ecosystem goods and services that we rely to human health. Changes in temperature and rainfall effect the distribution of the diseases vectors, such as Aedes mosquitoes (Haines et al., 2006). Recent reviews suggest that dengues range and incidence may be changing as a result of climate change (Gubler, 2002). Most of the transmissions of mosquito borne diseases are sensitive to weather conditions for several reasons here, mosquito need standing water to breed, and a warmer temperature is critical to adult feeding behavior, the rate of larval development and speed of replicate of virus (Hales and Panhius, 2001). Haines et al., (2006) stated that changes in climate that can affect the transmission of vector borne infectious disease include temperature, rainfall changes, humidity, soil moisture and sea level rise and it will cause the variation of the overall incidence of the disease, where less, the geographical distribution of disease also change. 2.3.4 Breeding and Larval Habitat According to Queensland Government (2005), the mosquito is frequents backyards in search of containers holding water inside or outside the home. For example cans, buckets, jars, pot plants dishes, vases, birdbaths, boats, discarded with no rims tyres, roof gutters blocked by leaves, containers, tarpaulins and black plastic. It also can breed in natural containers like fallen palm fronds. Besides that, even in a drier condition it also breeds in water in subterranean sites such as wells, telecommunication pits, sump pits and gully traps. Furthermore, according to Queensland Government (2005) also stated that climate of tropical and subtropical regions are very suitable for mosquito breeding. This is because of high temperature and high appearance of quiescent water body. With this, it makes the climate in Malaysia is tropical and the temperature are within 20Â °C to 30Â °C throughout the year and with high average rainfall which is almost 2500mm in the Peninsular Malaysia and it is become the most suitable breeding conditions and habitat for mosquito. 2.2.5 Ecology of the Mosquito Breeding Site

Tuesday, November 12, 2019

An Analysis of Anti-technology Themes in The Machine Stops and WALL-E E

In 1909 E.M. Forster wrote the ground-breaking short story â€Å"The Machine Stops†, it foretold of a dystopian society where mankind entrusted itself to a machine which took care of al their wants and needs, and ultimately lead to their demise. In Forster’s â€Å"The Machine Stops†, he illustrates the need for man to become less dependent on machines and technology for their livelihoods and life in general. In Disney’s â€Å"WALL-E† we se many of these themes again. In both cases humans have become so inept at taking care of themselves that the loss of the machine or machines that care for them would be catastrophic and deadly. Humans have invested so much trust and power into these machines that they no longer have any real control, in addition their dependence on technology has severely distanced them from nature and more importantly their own human nature. In both stories one of the major themes is the autonomy of the â€Å"Machine†, and the lack of control the humans have over them. In â€Å"The Machine Stops† this theme is best illustrated through the â€Å"Mending Apparatus† (Reader, 153), it automatically â€Å"mends† any problem it sees, including retrieving Kuno when he ventures to the surface as well as killing one of the surface dwellers who â€Å"was entangled by the worms, and, †¦, was killed by one of them piercing her throat.†. This shows the ruthless autonomy of the machine. Later in the story we see how little the people who inhabit â€Å"The Machine† have over it, when it begins to break down, they have so little understanding o its workings that they are powerless to fix it, without the â€Å"Mending Apparatus† to fix â€Å"The Machine† they are unable to save themselves. In Disney’s â€Å"WALL-E† the ship aboard which the humans are living is c ontroll... ...oth depictions people communicate almost exclusively through machines, in â€Å"The Machine Stops† face to face contact is rare and essentially feared. In â€Å"WALL-E† people are shown talking to each other on screens while they are right next to each other and they seem completely lost when it comes to face to face conversations. In conclusion, â€Å"The Machine Stops† and â€Å"WALL-E† both use anti-technological themes to illustrate the dangers of technological advance, in particular our dependence on machines and technology for our survival. They showed that the combination of a dependence on an autonomous and out-of-control machine, a disconnection from nature, and an extreme loss of humanity can have disastrous consequences for us and our society. The question now is whether or not we can learn from these works and works like these and prevent a dark and inhuman future.

Sunday, November 10, 2019

Airbus Case Study

Airbus A3XX case study Group E10, MBA 2011 Airbus A3XX case study, Group E10 Airbus objectives Both Airbus and Boeing, as well as industry experts expected worldwide passenger traffic to grow at an average annual growth rate of 4. 8-4. 9% for the next 20 years (up until 2019). Given that the traffic was expected to almost triple in volume, both manufacturers expected a significant increase in aircraft sales, although their views on the market structure were different. Airbus expected hub-to-hub routes to become the dominant type of transportation in key regions (transatlantic and transpacific), opposing Boeing’s preference for point-topoint routes. Therefore, Airbus forecasted high growth rates in very large aircraft (VLA) segment, that was expected to reach 1,235 aircraft by 2019. Although Airbus had considerably increased its market share by 1999, it still did not have a product to compete with Boeing’s 747 in the highly-promising VLA market segment. Introduction of A3XX could help Airbus capture more than a half of this segment, and given the segment’s very positive prospects, it could position Airbus as the commercial aviation industry leader. FCF model The model estimates Airbus free cash flows associated with the potential implementation of A3XX project in 2001-2020. All calculations are performed in US dollars, net present value is calculated as of December 31, 2000. Given the uncertainty of model assumptions and the long-term nature of the model itself, additional sensitivity analysis was performed in respect of (a) operating margins, (b) discount rate, (c) inflation rate, (d) aircraft sales, (e) investment expenditure, and (f) sale price. Key assumptions Sales & production †¢ Sale price: $216m as of 2006, rising afterwards at the inflation rate. Although some of the first contracts are expected to be executed with a significant discount, this is not factored into the model due to low data availability. Operating margin: 15%, learning curve effect was ignored due to insufficient data (assuming lower margin in early years and higher margin at later stages — averaging at 15% over the forecasted period). †¢ Sales ramp-up: based on the assumptions used in Lehman Brothers equity research reports (25% of ‘steady state’ capacity in 1st year, 75% in the second year). †¢ Production capacity: 53 aircraft annually in â₠¬Ëœsteady state’ (based on a total sales estimate of 730-750 aircraft in 2001-2020). Pre-payments: although a fraction of the sale price is usually paid in advance, this factor was ignored due to insufficient data (all costs and payments are assumed to occur in the year when aircraft is delivered). -1- Airbus A3XX case study, Group E10 Funding & investments †¢ Funding: $11. 9b of quasi-equity, debt is not used in the project. †¢ Launch costs: $11. 0b for research & development, $1. 0 for capital expenditures, $1. 0b for additional working capital (as per Dresdner Kleinwort report). †¢ Additional capital expenditures: assumed at zero after the investment stage (20012008) is over †¢ Discount rate: 11. % as cost of equity (CAPM = 6. 0% risk-free rate + 0. 84 commercial aviation beta * 6% market risk premium). †¢ Depreciation: straight line over 10 years, starts immediately after corresponding capital expenditures are performed. †¢ R&D expenses are n ot capitalised. Other †¢ Inflation: constant at 2. 0%. †¢ Tax rate: 38. 0% (standard French rate). †¢ Terminal value: growing perpetuity where growth is set at the rate of inflation. †¢ Boeing’s response to A3XX launch is not explicitly modelled (assuming this factor is already taken into account through unit sales and margins). Although the market demonstrates considerable cyclicality, this factor was ignored for the sake of simplicity. Modelling results Net present value of the A3XX project is estimated at $528m, consisting of ($1,447m) NPV of 2001-2020 cash flows and $1,975m of terminal value. The break-even number of planes after the investment stage (in 2009 and beyond) is estimated at 48 per year. In this case the NPV of growing perpetuity is expected at $4,702m (annual inflows of $1,061 growing at 2% with 11% discount rate), while the NPV of cash flows in 2001-2009 is estimated at ($4,552). Sensitivity analysis The following tables present bi-dimensional sensitivity analysis of the resulting NPV for model variables that have significant predictability issues and / or likely to cause huge changes in the resulting NPV: -2- Airbus A3XX case study, Group E10 Project launch considerations Implementation of the A3XX project definitely has a very high risk profile. Although the resulting NPV figure is positive under the base scenario, sensitivity analysis indicates that returns on this project are extremely sensitive to the underlying model assumptions (e. g. a drop in operating margin by just 2 percentage points results in negative NPV). Therefore, there is a high risk of negative returns on this project. The project’s profitability may also be undermined by external market factors. The most crucial ones being (a) the response of Boeing to A3XX project launch, (b) growth rate of the VLA market. However, this project is strategically important for Airbus. Over the last several decades, since the introduction of Boeing 747 the share of VLA segment has expanded significantly. Additionally, analysts estimate VLA manufacturing has the highest operating margins — that is commonly used to subsidise production of smaller aircraft. However Airbus is not present in this segment at this time. Therefore, despite a very high-risk profile of the project, Airbus has good reasons to proceed with this industrial launch. It it difficult to estimate the number of firm orders Airbus needs to have before committing to the project. The financial model suggests it needs to sell 300+ aircraft before cumulative non-discounted project cash flow becomes positive. However, taking into account the fact that airlines do not place orders with delivery time exceeding 5-6 years, it is highly unlikely that Airbus secures orders for 300+ planes before project launch. A significant amount of orders (e. g. 50+) is likely to be enough to test Airbus demand forecasts. Potential Boeing response Although Boeing’s estimations of the VLA market are not so optimistic as Airbus’, it should definitely take some actions to defend its dominant position on this market. Boeing is unlikely to undertake a similar development project (i. e. develop a new plane for the VLA segment), since it would be a lose-lose strategy for both companies given limited size of this market segment. Therefore, the most obvious decision for Boeing would be to invest in the ‘stretch’ version of its 747 model. This is likely to take significant amount of orders away from Airbus while keeping the investment costs low. In case Airbus decides not to go ahead with its A3XX project, Boeing has no incentive to incur any investment costs whatsoever, since it already has established presence in the VLA segment with its 747 aircraft. -3- Airbus A3XX case study, Group E10 Financial projections (in US$ mln) 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Revenue Operating pro? t R&D expenses Depreciation EBIT Taxes EBIAT – – – – – 2,808 421 -880 -100 -559 212 -771 8,813 11,910 12,149 12,392 12,640 12,892 13,150 13,413 13,681 13,955 14,234 14,519 14,809 15,105 1,322 -660 -100 562 -214 775 1,787 -440 -100 1,247 -474 1,720 1,822 -100 1,722 -654 2,377 1,859 -100 1,759 -668 2,427 1,896 -100 1,796 -682 2,478 1,934 -75 1,859 -706 2,565 1,973 -40 1,933 -734 2,667 2,012 -5 2,007 -763 2,770 2,052 2,052 -780 2,832 2,093 2,093 -795 2,889 2,135 2,135 -811 2,946 2,178 2,178 -828 3,005 2,221 2,221 -844 3,066 2,266 2,266 -861 3,127 1,100 -2,200 -2,200 -2,200 -1,320 -25 -60 -95 -100 -1,100 -2,225 -2,260 -2,295 -1,420 418 846 859 872 540 -1,518 -3,071 -3,119 -3,167 -1,960 R&D expenses Capital expenditure Net working capital Operating pro? t Taxes Free cash ? ow Discounted FCF -1,100 -2,200 -2,200 -2,200 -1,320 418 -250 -150 846 -350 -300 859 -350 -300 872 -50 -200 540 -880 -50 421 212 -296 -158 -660 1,322 -214 448 21 6 -440 1,787 -474 873 379 1,822 -654 1,168 457 ,859 -668 1,190 419 1,896 -682 1,213 385 1,934 -706 1,227 351 1,973 -734 1,238 319 2,012 -763 1,249 290 2,052 -780 1,272 266 2,093 -795 1,298 244 2,135 -811 1,324 225 2,178 -828 1,350 206 2,221 -844 1,377 190 2,266 -861 1,405 174 -682 -1,755 -1,991 -1,978 -1,030 -614 -1,424 -1,456 -1,303 -611 Aircraft sale price Aircraft sold 216 13 220 40 225 53 229 53 234 53 238 53 243 53 248 53 253 53 258 53 263 53 269 53 274 53 279 53 285 53 -4-

Friday, November 8, 2019

Top 10 Business Writing Tips

Top 10 Business Writing Tips Like life itself, writing can sometimes be messy, frustrating, and  hard. But you can make your working life a little easier by  editing  with these principles in mind. Its simple: Whether youre writing a two-line email or a 10-page report, anticipate the needs of your readers and remember the four Cs: Be clear, concise, considerate, and correct. Use these 10 quick tips to learn  how: 1. Adopt the you attitude. This means looking at a topic from the point of view of your readers, emphasizing what they want or need to know. Example: I have requested that your order be sent out today.Revision: You will receive your order by Wednesday. 2. Focus on the real subject. Dont bury a key word by dropping it into a phrase following a weak subject. Example: The implementation of the new marketing campaign will begin on June 1.Revision: The new marketing campaign will begin on June 1. 3. Write actively, not passively. Wherever its appropriate, put your subject up front and make it do something. The active voice generally works better than the passive because its more direct, more concise, and easier to understand. (But not always.) Example: Your proposal was reviewed at our meeting on April 1, and it was immediately submitted to the developers.Revision: We reviewed your proposal on April 1 and immediately submitted it to the developers. 4. Cut unnecessary words and phrases. Wordy expressions may distract readers, so cut the clutter. Example:  I am writing this note because I want to thank you very much for organizing the open house that was held last Thursday.Revision: Thank you very much for organizing last Thursdays open house. 5. But dont leave out key words. To be clear as well as concise, we sometimes need to add a word or two. Example: The storage shed is the first step.Revision: Unlocking the storage shed is the first step. 6. And dont forget your manners. Heres where being considerate comes in. If you say please and thank you when talking with colleagues, include those words in your emails as well. Example: Send me the jargon report before you head home.Revision: Please send me the jargon report before you head home. 7. Avoid outdated expressions. Unless you enjoy sounding stuffy in print, stay away from words and phrases that are never used in conversation- attached herewith, this is to advise you, as per your request. Example: Attached herewith for your reference is a duplicated version of the aforementioned deed.Revision: I have enclosed a copy of the deed. 8. Put a cap on the vogue words and buzzwords. Trendy expressions tend to wear out their welcome fast. Ditto for corporate jargon. Do your best to write like a  human. Example: At the end of the day the bottom line is that we should facilitate opportunities for employees to provide input on best practices.Revision: Lets encourage people to make suggestions. 9. Unstack your modifiers. Stacking means piling up modifiers before a noun- the verbal equivalent of a traffic jam. Long noun strings may save a word or two, but they may also puzzle your readers. Example: Space telescope wide-field planetary camera instrument definition team ground based charged-couple-device camera (from New Scientist, cited by Matthew Lindsay Stevens in Subtleties of Scientific Style, 2007)Revision: Huh? 10. And, of course, proofread. Finally, theres correctness: always make sure you  check your work,  no matter how good you think youve gotten at the other Cs. Example:: When youre in a hurry, its very easy to leave words.Revision: When youre in a hurry, its very easy to leave out words.

Wednesday, November 6, 2019

Nursing school personal statement Essay Example

Nursing school personal statement Essay Example Nursing school personal statement Essay Nursing school personal statement Essay Essay Topic: Middle School Nurses are an important lot of professionals in a world where diseases have continued to emerge and inflict pain and suffering on many people. What motivated me to take up nursing as a career is seeing how they cared for patients in hospitals. The dedication they put in ensuring that patients are comfortable and recuperate on time was also another source of motivation. Since I have the desire to be a leader and act as the primary source of influence within the medical facility, I would wish to enroll as a Clinical Nurse Leader. With such a position, I can prepare other nurses with the necessary skills required to excel in the changing healthcare environment. Also, I will strive to ensure that the quality of patient care is optimized. Quick and efficient recovery will be my top priority. The roles imposed on a clinical nurse leader are many, and one has to possess the capability to ensure they are all executed. Like any other head, a clinical nurse leader must have the right skills that make them stand out from the rest of the staff. As such, they can correct situations that are above the ability of the other nurses. However, cooperation with other nurses is essential for efficiency in a healthcare facility. Above all, the role I find most fascinating is drawing health care plans for patients. I find this function as one of the most important as a clinical nurse leader. If patients fail to receive the best care from the hospital, the blame falls upon the clinical nurse leader. Ensuring that patients are satisfied with services in the hospital would be my priority such that there is the likeliness of spread of word of mouth that the hospital I work in provides among the best services in the country. Drafting the care plans will require me to be interactive with nurses and other healthcare staff, and most importantly, the patients. Through such interactions, I can get their insights regarding my intended health strategy. I believe that sharing ones ideas with other parties is helpful when one is in any state of leadership especially within a medical facility.; After my graduation as a qualified clinical nurse leader, I would like to work in the pediatrics section. There are many activities involved in the children;s ward and becoming part of this team of pediatricians has always been my desire. Healthy children can attend school comfortably and enjoy their early life. My passion came after seeing how much the medical staff in my school struggled to treat us so that we would not miss classes. The efforts put by the then school nurse were encouraging and gave me the inspiration to pursue a nursing career. Another factor that drives me to work in the pediatrics section is the desire to put a smile on sick children and guide them through their recovery while in the hospital.; Finally, five years from now, I would like to have earned my Masters Degree and started practicing as a clinical nurse leader in a middle or large hospital. I would like to have applied many, if not all, the skills that I will have gathered at the end of my studies. Also, it would be my wish to have earned myself a position in the pediatrics section as that would make my dream come true.

Sunday, November 3, 2019

Leadership models Essay Example | Topics and Well Written Essays - 1750 words

Leadership models - Essay Example Leadership Models or theories have been a central part of organizational management for many years. These help to make or break the workforce, and hence, the business. In this paper, four leadership models will be discussed thoroughly first. They will then be compared for any similarities and differences. Finally, their concentration on contemporary leadership issues and challenges will be analyzed, along with their implications for organizations today.The term 'leadership style' defines the "leadership model'. Style of leadership has been explained as how a person takes his team forward to achieve goals. This is the simplest definition of a layman. Good leadership is what makes effective management (Murugun, pg. 329). A model which defines this is, then, a 'Leadership Model'.Leadership has many functions that bring the team closer to their goals to carry out .The significance of leadership is reflected in the following functions: providing inspiration to employees, securing cooperat ion in the team, creating confidence among individuals, providing a conducive environment for employees, implementing changes, maintaining discipline among the members, representing them, and setting goals. (Murugun, pg.328)There are many factors that affect how a manager exerts leadership. The most important and the first one that comes to mind is his personality. The Leadership model largely depends on the nature of a manager. Moreover, the experiences of a manager also define his leadership style. He may lead in a certain way because his practices and situations in the past expect him to go forward in that manner. In addition to that, it is also based on the beliefs and values of the leader. He will also manage and lead his team according to the organization's environment, culture and needs. To get to the point, there are a number of leadership models, defined by a number of individuals. For example, Likert's leadership theories describe four kinds of leadership styles: Exploitative authoritative, Benevolent authoritative, Consultative and Participative styles (Likert 1967). Or , for example, Goleman's, Boyatzis' and McKee's (2004) six emotional leadership models: The Visionary Leader, the Coaching Leader, the Affiliative Leader, the Democratic Leader, the Pace-setting Leader and the Commanding Leader. But in this paper, we will only go over the four most common ones. The Charismatic Model adopts the Charismatic Style of Leadership, which is a style taken up by a leader who has a personality so charming and "charismatic" that he uses this to take the team forward. According to Max Weber, the term 'charisma' is used in the sense of an 'extraordinary quality' possessed by persons or objects, and is thought to give these persons a unique, magical power (Bendix 1977, pg.299). This leader is like an organizational hero who the subordinates look up to and follow strongly. They focus on making their team very different than the others. The charismatic model will only work with the kind of charismatic leader described above. The model sounds almost too good to be true, or practical. Which is the case, it is good but also not practical. The benefits of this model are apparent. Only by using pleasant phrases and appealing words and gestures, the leader can make the team get closer to his and their goals. Furthermore, he can make them believe and this belief is what fuels motivation. It could increase productivity of the workers and create a decorous, respectable environment. However, this doesn't always lead to successful results or achievement of goals, depending on the kind of team and the morale of its members. An "organizational hero" is more appreciated when the spirits of the individuals are low than when they are extremely self-confident. Moreover, according to Weber, a charismatic leader might not always be positive, for example, Adolf Hitler. In such situations this style is perceived as unethical by some because control is exercised on

Friday, November 1, 2019

Surgery Case Study Example | Topics and Well Written Essays - 1500 words

Surgery - Case Study Example The patient is physically active and does not have any known allergies. Her height and weight on admission were 70 kg and 178 cm high respectively. She currently presented to the emergency department on the 27th April 2009 with a history of sudden, acute right sided abdominal pain which was associated with nausea. The patient was thus admitted with a diagnosis of acute right sided abdominal pain and her code status was full. History of presenting illness: According to the patient she was in her usual state of health until late this morning when she developed sudden right sided abdominal pain. The pain was colicky in nature and was associated with a feeling of nausea. It was localized in the right lower quadrant and there was no radiation. There were no particular aggravating factors. The pain was slightly reduced in supine position. The intensity of the pain increased gradually throughout the day and by the evening it became unbearable. Thus, the patient was rushed to the ER. Menstrual History: The patient reported having regular menstrual cycles of 4/28 days with normal flow. She has no complains of dysmenorrhea or intermenstrual bleeding. Her last menstrual period (LMP) was on the 20th of December 2008 and currently she is 18 weeks pregnant with twins. Sexual History: The patient lives with her steady boyfriend of 10 years. The couple report having regular, unprotected sexual intercourse. The frequency of intercourse is at least twice a week. There are no complains of dysparunea, post coital bleeding or any other problems. Past Obstetric History: The woman has had two previous deliveries, seven years and three years back. Both were normal vaginal deliveries. Both pregnancies followed an uncomplicated course and there were no issues like pre-eclampsia and gestational diabetes. Social History: The woman did not have any addictions or allergies. She works as a full time employ in an education center and lives with her two children, a boy and a girl, aged seven years and three years, respectively. The patient is physically active and likes to engage in sports such as netball. Moreover, she also reports going to the gym five days a week. Findings on Examination: On inspection, there were no visible signs of any abnormalities. On palpation, the abdomen was soft, but significant guarding was present. There was localized tenderness in the right lower quadrant. No palpable masses were found. The gut sounds were present. Shifting dullness and fluid thrill were absent. Pain score on arrival: 7 out of 10 Investigations ordered and their results: On arrival in the ward and abdominal ultrasound was ordered to elucidate the cause of the abdominal pain and it revealed a right sided ovarian cyst which was 16 cm in diameter. Nursing Assessment: A young female patient, 18 weeks pregnant with twins, presenting with right sided abdominal pain, tender on palpation, feeling nauseated on arrival and has a pain score 7 out of 10. Nursing Diagnosis: Acute right side abdominal pain Management Plan: On the basis of the ultrasound, it was decided

Wednesday, October 30, 2019

Marketing strategies of Apple Inc Essay Example | Topics and Well Written Essays - 3000 words

Marketing strategies of Apple Inc - Essay Example When Apple was established in 1977, a three point marketing philosophy was assembled by founding members, which also became the underlying market strategy for the company (Forbes, 2012). The company still runs on these three marketing and strategic principles, where all planning and implementation processes are based on above strategies. These are;1. Empathy: Understanding exact needs of the consumers and identifying them in a faster and better manner compared to any other organization.2. Focus: Eliminating all issues and problems before utilizing internal and external opportunities.3. Impute: A book is always judged by its outer appearance or cover. Similarly, making a great service or product will not prove beneficial if the offerings are communicated ineffectively. This is where the marketing strategies come into action. The offerings are presented in a professional and creative manner imputing the desired attributes. Apple has been integrating its marketing strategies with the ab ove marketing principles and has successfully achieved sustainable competitive advantage. According to Chimhanzi and Morgan (2005), companies focusing on human resource and marketing alignment are able to attain success faster and in a more convenient manner compared to those, whose focus is directed only at profit making strategies. Hence, findings provide an important input that marketing executives should improve their relationship with the human resource departments through strategies such as, written communication and joint rewards.

Monday, October 28, 2019

A Motivating Influence Essay Example for Free

A Motivating Influence Essay Life is a cycle of learning in which we learn every day by experiences, anecdotes or by someone else. Now, it is hard to find a person who really cares about us or at least someone who wants to help us to succeed in the future. However, we found that there are some special teachers that are a great example of learning how to succeed in life. In the two stories of â€Å"my favorite teacher† by Thomas L. Friedman, and â€Å"Unforgettable Miss Bessie† by Carl T. Rowan, we find two incomparable persons who made a change in their students’ life. They both were a motivating influence for their students. Carl Rowan’s teacher Miss Bessie and Thomas Friedman’s teacher Hattie Steinberg are different in background, but similar in their wisdom, enthusiasm, love and care for their students. First, we find that both teachers, Miss Bessie and Miss Hattie had wisdom. They both introduced their students to knowledge that they otherwise might not been exposed to. In Thomas Friedman’s teacher, Hattie taught Friedman a lesson that lasted throughout his life. Hattie was a journalism teacher who tries to teach her students about the ethical rules for being a journalist. She had high standards of teaching, and it leads a mark in her students. Friedman’s writes: â€Å"Hattie was a woman who believed that the secret of success in life was getting the fundamentals right† (403). This basic lesson about excellence in journalism was important to Friedman’s career, because he becomes a journalist, and he remembered decades after his High School days with Hattie. This shows that Hattie was a wise teacher because it influences Friedman’s life forever. On the other hand, Miss Bessie’s wisdom was impacting for Rowan. She was a writing teacher who loves to read and write. However, even when in those days the racism took place in the country between white and black people, and she was a black teacher, she had the pasion to impact her students’ life. Rowan writes one of Miss Bessie’s lessons: â€Å"If you do not read you cannot write, and if you cannot write, you might as well stop dreaming† (166). This showed Rowan how important her students’ future was for Miss Bessie. She tried to make the reading and writing a commandment for her students. Her wisdom and influence left a mark in her students’ heart that it will be not only for them but for their generations. Second, both teachers, Miss Bessie and Miss Hattie were similar in their enthusiasm at the moment of giving advice to their students. Rowan describes Miss Bessie as tough, no-nonsense woman who could convince her students to do anything. In one occasion Rowan and Miss Bessie were talking about Rowan’s interest on sports and how hard it was for him to read a book. But he wanted to be with his friends and continue to be respect by them. So he writes: â€Å"Boy, she responded, you will play football because you have guts† (164). This impacted Rowan’s life forever. He learned to have the courage to fight for what he wanted in his life, and never give up, even when it seems difficult to reach. Similarly, Friedman’s teacher, Hattie Steinberg pushed her students to achieve high standards and to be responsible in their work, and to be well educated. Friedman writes: â€Å"and, boy, she pounded the fundamentals of journalism into her students –not simply how to write a lead or accurately transcribe a quote, but more important, how to comport yourself in a professional way and to always do quality work† (403). The purpose of Steinberg was to make her students work as if they were already working in a journalism company. She wanted her students to be ethical and professional in whatever they do. She knew it was going to be a great lecture for them. It would make them successful persons in their work and their lives. Third, Rowan and Friedman’s teachers were from different backgrounds. Rowan’s teacher, Miss Bessie, she was from black race, lower class family and she could not afford her education as a teacher. Rowan did not know about her background until she talked about it before she died. He writes: â€Å"What you put in your head, boy, she once said, can never be pulled out by the Ku Klux Klan, the Congress, or anybody† (165). This shows that even though Miss Bessie was from a lower class, she would never like her students to suffer the same problems she faced before. After long time, Rowan admired her because of her courage to succeed in life, and her courage to be someone else with a better quality of life. In contrast, Miss Hattie was from a better economic class, she was white, and her education standards where a big help in her career. Friedman writes: â€Å"I grew up in a small suburb of Minneapolis, and Hattie was the legendary journalism teacher at St. Louis park High School, Room 313† (403). We can say that Hattie took advantages of the opportunity she had to learn, and become one of the best teachers of journalism in the city even though we do not have evidence in the story if she was from a middle class economically. Hattie was admired for her high standards of teaching and it was the most important characteristics Friedman saw on her, that serve him as an example to become an ethical person in the journalism field. In conclusion, these two extraordinary teachers make a difference on their students’ lives with their wisdom, enthusiasm, love, and care. And, as a result of their effort for making professional and ethical persons of their students, both Rowan and Friedman become great professionals with more than an ethical personality, but both being conscientious to recognize that their successful lives are thanks to those teachers who gave them advices during the process of formation as adults in the school. However, this is the time for us as students to think about someone, not necessarily a teacher, but someone who impact our lives during our formation as adults. Even when many people think that they have an unsuccessful life, there is still time to make a change in their lives. Instead of thinking what you have made wrong in life, think of the opportunities you have to repair your mistakes and move forward to become a successful person.

Saturday, October 26, 2019

Rip Van Winkle: A Classic Tale of Passive Resistance Essays -- Rip Va

In this classic tale Rip Van Winkle is portrayed as one who is a victim of circumstances beyond his control. A further reading may perhaps reveal a different Rip Van Winkle, one who pursues an avenue of passive resistance in response to a life which he feels is beyond his control. Passive Resistance is usually connected with such famous people as Henry David Thoreau who developed the principal of civil disobedience. For Thoreau, the idea was to choose not to support governmental taxes and policies that he felt were wrong. This theme was later used by Mahatma Gandhi in his fight for Indian independence. In the 1960’s this method was used by Dr. Martin Luther King Jr. to bring racial injustice to the public’s attention. In all of these cases, the men who followed the ideal of passive resistance were prepared to suffer the consequences of their actions in order to draw attention to their causes. One can find similarities between Rip Van Winkle’s actions and the actions of those who pursue passive resistance. In Rip’s case, the "governing" authority that he was struggling with is represented by the responsibilities in his life. This is very clear when one compares his own farm to those of others at that time. He did not care for his farm as was expected of him. Rather, he pursued a life that one at the time would have considered slothful, discussing current events with his friends, befriending local children and animals and doing various favors for neighbors while his own property suffered. When confronted by his wife, his response was neither to argue nor to change his behavior. A simple silent shrug of the shoulders was all the response he offered. In all of this, Dame Van Winkle has been portrayed as the villain. H... ...urns 20 years later after his wife is dead, he does not take responsibility for his departure. Instead he concocts a story showing how this situation was totally out of his control. Rather than admit that he was not able to fulfill his responsibilities or that his wife was a shrew and he could no longer tolerate it, he makes up a story about being asleep in the woods. He then returns to his previous life. Curiously, the community and even his own daughter do not appear to seriously question his explanation. Whether this is due to their collective superstition or whether they inwardly understood his need to remove himself from a difficult marriage, it is not clear. What is clear, is that Rip Van Winkle failed to support his family and then abandoned them. He chose a path of flawed passive resistance which did not accept the consequences of his actions.

Thursday, October 24, 2019

Coffee retail Essay

1. Introduction The report revolves around the Retail Industry. As it is a very generic industry we have taken the Coffee Retail Market as the highlight of scrutiny. Our scope of study is focused taking in consideration only India as the geographic segment. We broadly look at the Porter’s Five Forces of the industry specifically. Also the complementors are observed and how they affect the retail business of coffee houses. The major players identified in the industry are Starbucks, Cafe Coffee Day, Barista, Costa Coffee, and Nescafe. Grilling down further the report includes SWOT analysis, External Factor analysis matrix ,Internal Factor analysis matrix and PESTEL analysis. 2. Porter’s Five Forces The porter’s five forces model framework is very helpful in understanding the industry and market closely. It further helps in determining the profitability of the industry as a whole. Also helps the management in taking strategic decisions accordingly. 2. 1 Threat of New Entrants In the present world coffee has become a really popular beverage among Indians. This makes it an attractive market for the potential companies who are looking up for opening their retail coffee houses in India. Entering the industry is not that cumbersome in case a business house admires to open up a small coffee shop. Problem arises in respect to entering the industry when they aspire to set up retail coffee chains or speciality coffee shops. Due to many established names in the industry like Cafe Coffee Day and Costa Coffee, establishing brand name also becomes an issue. Companies already with established brand names like Coca Cola, Starbucks can enter the industry easily without much caution as they already have marketing strategies designed in their favour. As a conclusion, we can state that barriers to entry are Low especially for global brands and they can easily enter the coffee retail industry with established marketing strategy, name, and huge capital and financial stability. Otherwise, hard for new and unknown firms admiring to be in the business. 2. 2 Bargaining Power of Suppliers The suppliers for the coffee retail industry in India generally come from southern India i. e. Kerala, Karnataka and Tamil Nadu. Though these days different types of coffee are becoming popular among the Indians like, Gourmet, Organic, Eco-friendly coffee, and they are being sold for better prices in comparison to the traditional brewed coffee. Still the situation is not really in favour of these suppliers. These coffee growers are poor, competitive and rely on the buyers to a great extent. Therefore, power remains to be limited. This proves to be good for the retail outlets in the business. 2. 3 Bargaining power of Customers. The whole retailing coffee industry depends upon the customers. So it is of vital importance to satisfy the customers in order to give them a reason to visit again. In this case word-of mouth plays an important role. So, if people appreciate about a particular coffee shop or chain, others are likely to try it. Thus, retailers must find new strategies and techniques of luring away the customers. But it is very important for the localities coffee retail shops to understand that they cannot charge prices as high as the industry players like Starbucks, Barista or Cafe Coffee Day. They need to maintain a low price profile in order to attract customers. So in case of these small locality retail shops the bargaining power of customers is very high. Otherwise the other coffee retail chains (industry players) do hold some control over the prices charged but it becomes important to consider the customers purchasing power. Otherwise they would switch over to other brand as there is no switching cost for them. This establishes that the bargaining power of customers is high and really important measure for the conduct of efficient business. Also these coffee retail chains should understand that the customers can also make the coffee at home which justifies their higher bargaining power. 2. 4 Threat of Substitute products There are a lot of substitutes for the coffee retail industry in general. Specially, the soft drinks industry has always given fierce competition. Also, other products like ice cream, candy, and beer are also a part of substitute products. It becomes important for these retail houses to make coffee more popular and drinkable amongst the masses. People should never consider switching from their coffee shops. But with changing preferences of Indian masses in favour of coffee the players within the industry are making maximum efforts in favour of differentiating its products from the substitute products. Also strategic decisions and marketing activities are initiated to shift the customer base from the substitutes resulting in high demand of coffee from the retail sector. So the threat of substitutes is also moderate. 2. 5 Competitive Rivalry within the Industry Considering the entire coffee retail industry as the scope of study, there are number of retail chains serving the industry effectively. To top the list is Starbucks, and than many more such as Cafe Coffee Day, Barista, Costa Coffee, Gloria Jeans, Nescafe, Bru Cafe, Dunkin Donuts, Mc Donalds, and small Kiosks and coffee points are also emerging in localities. They all are different in size and serve different segments of the society but are competing with each other in some or the other way. Each retailer follows different marketing strategy to lure away their target segments. Also with moving times the industry is occupying a stable position in the retail sector and is saturated . Therefore, we can say that the competitive rivalry though on the higher side does not affects the profit margins for the industry. 3. Complementors There is a sixth force to the porter’s five forces model, the power and competence that the complementors provide to the business. The complementors are those that help in selling and adding value to the existing products of the industry. When these products are used together they help in satisfying customer demands more effectively. It is also to be believed that these complementors play an important role in drawing in the demand for the industry. This in turn helps in scaling up the profits. Conversely, the poor products being manufactured or supplied by the complementors may harm the profits and demand. So it becomes important on part of managers to analyse all the six forces and then think systematically how their strategic choices would affect the industrial competition. Majorly the complementors can be associated with high-tech industries wherein they literally help in hiking the sales and profits for the industry. In our case, coffee retailing is not an industry that has any such complementors that would help in boosting sales or profits. But certain products are identified by us that in a slight way might affect the coffee retailing business. Like, merchandising, snacks offered for sale in coffee retail chains. Merchandising includes apparels and coffee mugs and other products such as soft toys and key chains available for sale by many coffee retail houses Cafe Coffee Day, Barista, Starbucks etc. Snacks are offered mainly by all the coffee houses in the form of cookies, patties, croissants, sandwiches, pasta, oats etc. So these complementors directly help in pushing up the sales of the business. 4. SWOT Analysis 5. External factor Analysis External strategic forces. Weight Rating Weighted score Comments Opportunities 1. India Large market .18 4 .72 Second most populated nation of the world 2. Increase in spending power .15 3 .45 The GDP or the purchasing power is rising adequately 3. Youth population .13 4 .52 Youth are the ones who are more prone and exposed to cafes 4. Favourable labour cost .07 2 .14 Easily available manpower at lower costs 5. Favourable infrastructure cost .07 2 .14 Low and easy access to infrastructure 6. Opportunity to serve the tea drinking segment .05 1 .05 A major portion of population is attracted towards tea drinking. Threats 1. Low per capita income. .07 3 .21 Huge requirement to extend products at competitive prices 2. Increasing health consciousness .04 1 .04 3. Competiton from fast food joints .04 3 .12 Mc Donalds, Pizza Hut, Subway 4. Hiking coffee prices .06 3 .18 5. Tea drinking segment .10 4 .4 This segment consumes tea at least twice a day 6. Rare habit of travelling to cafes .04 1 .04 Total score 1. 00 3. 01 The EFE matrix is made by comparing the coffee industry with the other beverage industry in India and weights and ratings are assumed according to personal knowledge. Considering the external factors effecting the industry EFE matrix is created. A score of more then 2. 5 reflects that the industry has more than average capability in response to external forces particularly the beverage industry in India. 6. Internal Factor Analysis Internal strategic forces Weight Rating Weighted Score Comments Strengths 1. Increasing Coffee demand .18 4 .72 Changing lifestyle leading to coffee adaptation 2. Favourable labour relations .15 3 .45 3. Non-perishable commodity .12 4 .48 Coffee is a non-perishable commodity which has no threat of being spoiled easily. Weakness 1. Low dominance over price .15 2 .3 Due to competitors in the industry. 2. Heavy export of coffee .05 1 .05 Low domestic consumption 3. High operating cost .2.5 1 .25 Total 1 2. 25 In the above tables, Column 1 depicts the strategic factors Column 2 depicts weight assigned to each strategic factor from 0 to 1 i. e. not important to most important Column 3 depicts the rating assigned to each factor wherein a scale of 1-4 is used. It signifies industry’s present response to each factor. In EFE matrix 1-4 is responses from poor to superior and In IFE 1-2 is major and minor weakness and 3-4 is major and minor strength. Column 4 gives in the weighted score. Column 5 represents the comments for the strategic factors Since internal factor analysis is used to judge wether the company is performing inline with the expected strengths and weaknesses or not. Generally an average score of 2. 5 on 10 is expected. After the analysis, we conclude that the internal weigted score of coffee industry in India is almost in line with 2. 5,reflected that the respected industry is running as astrong business internally as well. 7. Value Chain It is a series of activities aimed at delivering maximum value to a customer, through a product or service, at the minimum cost. This model analyses how a firm procures raw materials, adds value to these material through various processes and sells the finished product to the ultimate consumer. All these functions are performed with the objective of maximizing customer value at minimum cost. The value chain of the retail coffee industry consists of the following processes and activities: 7. 1 Primary activities 7. 1. 1 Inbound Logistics: This is primarily concerned with the procurement of raw materials in the form of coffee beans and various types of dairy products, required by all the coffee retail outlets. The aim is to procure high quality materials so that best of the flavours is served to the customers. Cafe Coffee Day does in-house sourcing through coffee estates owned by the company. Starbucks Coffee and Barista Lavazza chains have sourcing agreement with Tata Coffee. Cafe Nescafe, owned by Nestle works through community farming, where it provides high yielding quality, disease resistant seeds to the farmers for improved productivity. The company provides regular and fair remuneration to the farmers. Dairy products are also sourced through community farming. 7. 1. 2 Operations: There are various operations involved in the business of retail coffee outlets. The most important operation to be performed is roasting of the coffee beans, which gives the taste, flavor and smell to the coffee. Tata coffee provides roasting services to Starbucks and Barista through its own roasting facility. The outlets undertake all the operations to run an outlet like preparation of items, serving them to the customers and billing, etc. Starbucks and Cafe Coffee Day work on the model wherein order is taken and served to the customers on the table, whereas Barista works as self-service outlet. 7. 1. 3 Outbound Logistics: The customers are serviced through company owned or licensed retail outlets, which may be in the form of lounge, highway cafes or store-in-store. The stores are set up in centralized locations, which are easily accessible to the customers, in order to achieve maximum footfall. According to a business standard report, top 40 cities in India have around 1700 coffee outlets. CCD is the largest coffee chain in India with 1200 outlets, followed by Barista having 154 outlets and Starbucks having 21 outlets. Starbucks also sells some of its products through retail stores and super markets. 7. 1. 4 Marketing and Sales: Companies undertake various promotional activities to attract a large number of customers, which may be in the form of sponsorships and co-marketing initiatives. Customers are also benefited through loyalty card programs, carrying various offers and advantages. Value meal combos attract students who have low purchasing power. Marketing is also done through TV and media sources. All this is done to maximize sales. 7. 1. 5 Services: Coffee retail industry relies on the quality of service to the customers. These chains don’t sell coffee, they sell experience. For this, highly trained staff is recruited to provide high quality customer service. Other services offered are newspapers, magazines and free Wi-Fi to the customers. 7. 2 Support services 7. 2. 1 Firm Infrastructure: In order to have a smooth flow of operations, the companies need to have sound infrastructure for accounting, planning, finance, management, etc. The retail outlets have inviting interiors and comfortable seating space. 7. 2. 2 Human Resource Management: Human Resources are the most valuable assets of any organization, and same also goes with these retail coffee chains. Highly trained people are recruited to provide high quality customer service. Various training and motivation programs are conducted to further enhance the skills of these people, which will add to the customer value. 7. 2. 3 Technology: Companies have started using latest technology to perform their operations. Computerized roasting machines are being used to maintain the consistency in the flavour of coffee beans. Barista has installed control systems like Total Quality Management to ensure the quality of materials distributed. Latest software is being used to achieve maximum operational efficiency. 7. 2. 4 Procurement: In order to achieve maximum customer satisfaction, companies need to procure raw materials that are of best quality available in the market. Companies also need to source furniture, kitchen equipment, utensils, etc. , which act as complements in the operations of coffee retail outlets. All the above-mentioned activities aim to maximize the customer value at the minimum cost. 8. PESTEL Analysis A strategic framework of macro economic , political, economical, socio-cultural, technological, environmental, and legal factors include :- 8. 1 Political factors. Indian coffee board has proved a helping hand to the coffee industry of the same after 1996 de-regulation of coffee marketing. after it it has grown up as a free market leading to a four times growth in its trade. around 70-80% of the country’s production is exported . A coffee produced with set standards named fair trade coffee is one of the major constituents to coffee retailing. the one managing this in the country is fair trade alliance , kerela. Starbucks in India is certified to fair trade coffee provider ,whereas barista lavazza has fair trade coffee compliance abroad buit not in India and same is the case with dunkin donuts. 8. 2 Economical factors Development in lifestyle of people and coffee turning as a delighting factor in the economy ,the consumption of coffee is taking a pace. Increase in consumption by urban young generation is expected to take the industry at a whopping business of around 2250 crores by the year 2017. Though it currently stands at Rs. 1100 with its major players trading like barista, CCd etc. The infrastructure developements, the enhancing demand and smoothing trade procedure leads to incremental trade for the industry. A coffeeproduced with set standards named fair trade coffee is one of the major condstituents to coffee retailing. The one managing this in the country is fair trade alliance,kerela. Starbucks inIindia is certified to fair trade coffee provider , whereas barista lavazza has fair trade coffee compliance abroad but not in India and same is the case with dunkin donuts 8. 3 Socio- Cultural factors Catering to the ever increasing population of the country, it is the responsibility of the businesses to look for to the socio economic factors in place . For instance, the development in lifestyle of people is leading to increase in the coffee consumption in the country. Keeping these factors into mind businesses like cafe coffee day claims of training 400-500mpeople every month to enhance employment and as a part of responsibility to the society, MC Donalds along with CCD keep staff to clean right under your feet. Similar to those dunkin donuts provides 21 day training program to the staff to help customers better. As a part of social responsibility 50% Costa coffee employees in Delhi and NCR are deaf people. 8. 4 Technological factors With the changing lifestyle and gezmo addicted generation, one cannot afford to have a internet free cafe . The presence of bluetooths and wifi within the outlets of coffee companies is the basic requirement to get on the customer to the shop. The comfort of checking the emails, organising commercial meetings in the coffee shops an sitting there for hours requires the business to have a wifi enabled cafe. For eg -starbucks (India) uses help AT&T(India) to provide a click, no password facility for easy internet accessSalong with there mobile apps and various online facilties. Moreover whotspot also helps in proving in these facilities. Barista lavazza uses strategy ‘ internet with mugs’ named strategy to lure customers in contract with spectranet. Along with this value addition it also provide facilities like hot deals with customers downloading deal on their tablets or smartphones and avail the services on the spot. 8. 5 Environmental factors The weather conditions play a major role in production of coffee. Environmental factors in case of coffee is the seasonal dependecy of the amount of coffee produced across different seasons. For instance:- with on time monsoon this year in the country,the coffee production in southern area of country raised upto 8-10%. in india other factors on which the coffee production depends are the pest infestation and limitation of mechanisation. conserving water, recycling,energy and plastic management etc are also few termenologies which companies takecare off. 8. 6 Legal factors Legal establishments popping up prooved as aiding cushions to the domestic market of the industry as well along with the outside trade. with liberalisation of industries in 1991 this particular industry was also benefited. One of the drastic help was with the FDI in retail industry i. e around 51% which turned trade more smoother then before. Tarrif charges in india are 40-605 on raw material and 60-100% on semi finished goods. Mc Donalds bring its coffee reatailing from its brand mccafe originated in melbourne,australlia. Starbucks got the way to enter in Indian markets after FDI was allowed by government but still restriction to get 30% of sourcing from SME’s of India. Indian institute of plantation management, Banglore (IIPM)usually takes up the responsibility of coffee retailing in the country along with its entrepreneurship and development. 9. Conclusion The coffee retail industry in India is on the expansion path and has doubled over the last decade. The present size of the market is estimated at Rs. 1520 crore, which is expected to reach Rs. 3775 core by the year 2018, a CAGR of around 20%. Earlier there was no such demand for moving out of the houses for coffee consumption but the emerging coffee retail chains have changed the scenario triggering consumption need amongst the young adults. Serving the evolutionary phase exceptionally well, these coffee retail chains are overwhelmed with the response in the Indian market are planning further expansion of their networks in the country. The above analysis of porter’s five forces highlights that the profitability of the industry is expanding with westernised culture being adapted by Indians. (Porters 5 force analysis). The snack and merchandise industry are complementing the coffee retail industry very effectively thereby leading to inflated sales and profits for these retail houses. (complementors). Reflected by the study of strategy of coffee industry hereby conclude that the Indian coffee industry is a strong respondent to the external factors (EFA matrix) as well as internally also industry is doing well(IFA matrix). To increase the figures of sales and profitability, a number of varieties of coffee and eatables are offered, targeted at different price-points of the market. The companies are using innovative strategies and marketing tactics. A large young population, rapid urbanization and changing lifestyle, coupled with not-so-difficult entry into the market have attracted a large number of domestic and foreign players in the country. Global brands like Starbucks are keen in investing in the Indian market due to the huge potential it displays. This is evident from the sizeable revenues that these brands have generated over the years. (PESTEL and Value chain). Only home grown coffee is served in the Indian market as coffee import attracts a duty of 120%. Coffee beans are sourced from company owned estates or through the means of community farming. Companies with established brand names are able to run their business successfully, whereas small business houses are in a way struggling to compete in the market. 10. Bibliography Unknown. 2013. [online] Available at: http://pure. au. dk/portal-asb-student/files/3785/khrystyna_diaz_final_theses. pdf [Accessed: 12 Oct 2013]. Unknown. 2013. 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